Accounts Receivable Cash Collections Specialist
DiverzifyA few things about us…
Welcome to our company! We’re the largest and most respected commercial flooring installation service company in the industry, with 52 locations across the US and a team of nearly 2,100. Our innovative vision and partnerships with top companies set us apart. Working here means joining a fun and hardworking team, with competitive pay, flexible schedules, and great benefits (medical, telemedical, mental health, prescriptions, HSA/FSA, Life & AD&D, vision and dental benefits, and 401k.). Come join us and be a part of something amazing!
So now that you know about us, here's the job...
At Diverzify, we believe our associates are at the heart of our organization. The Accounts Receivable - Cash Collections will strike a balance between maintaining trustful relationships and ensuring timely payments by contacting individuals and businesses with unresolved bills to collect payments. This position will be in charge of resolving overdue bills and collecting payments from individuals or businesses responsible for them, all while protecting their employer's financial assets.
Job Responsibilities:
- Monitor accounts to identify outstanding debts and find and contact clients to ask about their overdue payments
- Investigate historical data for each debt or bill and update account status records and collection efforts
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Report on collection activity and accounts receivable status
Job Requirements:
- High school diploma
- 2 years of Business to Business Collections experience
- Knowledge of billing procedures and collection techniques (e.g. state notice requirements and lien laws)
- Familiarity with laws related to debt collection (e.g. FDCPA)
- Working knowledge of MS Office and databases
- Excellent communication skills (written and oral)
Preferred Qualifications:
- Associate’s/Bachelor’s degree is a plus
- 3 + years’ experience preferred; construction industry experience
- Preferably on Pacific Time Zone as this position supports the West Coast region.
Join a growing team. We value innovative minds, independence, and flexibility.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.