Administrative Billing Coordinator

Tibbetts Lumber Co. a growing Lumber and Building materials company, is seeking a qualified Administrative Billing Coordinator.

Essential Duties and Responsibilities:

• Prepare and edit correspondence, communications, presentations, and other documents
•  Conduct research, collect and analyze data to prepare reports and documents
• Maintain databases
• File and retrieve documents and reference materials
• Monitor, screen, respond to, and distribute incoming communications
• Answer and manage incoming calls
• Receive and interact with incoming visitors
• Liaise with internal staff at all levels
• Interact with external clients
• Collaborate with finance and sales professionals to maintain accounts receivable
• Compile and process information such as prices, discounts, shipping rates etc.
• Ensure customers are billed correctly for services offered
• Issue invoices and distribute them electronically or by mail
• Communicate with customers to answer questions
• Keep accurate records (customer information, received payments etc.)
• Post customer payments 
• Prepare and submit statements
• Track and manage outstanding invoices
• Coordinate communications between locations, vendors, and customers to support day-to-day administrative and operational processes
• Perform various accounting tasks such as reconciling customer payments and remittances
• Send invoices weekly to customers
• Provide superior customer service to internal and external customers at all times
• Travel requirements – 25%
• All other duties as assigned
   

Experience Required:

• At least 2 years of experience providing administrative support
• Associate's Degree is a plus 
• Billing experience is a plus 

 
Knowledge, Skills, & Abilities

• Highly developed computer skills and in-depth knowledge of relevant software such as Microsoft Excel and the MS Office Suite
• Knowledge of standard office administrative practices and procedures
• Knowledge of building materials and processes is a plus
• Organizational and planning skills
• Communication skills
• Excellent research capabilities
• Problem analysis and problem-solving skills
• Judgment and decision-making ability
• Initiative
• Confidentiality
• Team member
• Attention to detail and accuracy
• Adaptability

Benefits:

Tibbetts Lumber offers an excellent benefits package to our employees including:

• Competitive wages
• Medical insurance
• Dental insurance
• Life insurance
• 401(k) plan
• Vacation, Personal Time & Holiday pay
• Short & Long Term Disability
• Health Savings Account

Legal Disclosures:

Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.