Collections Assistant and Billing Administrator

Collections Assistant and Billing Administrator

Location: Greenville

Reports to: Upstate Branch Manager

Status: Full-Time

Primary Focus: Collections Assistant and Billing Administrator

Overview of Bunnell-Lammons Engineering, Inc.

At Bunnell-Lammons, Inc. (BLE), every member of our team has a personal stake in ensuring the success of our clients. As employee-owners of the firm, we are all personally accountable for building lasting relationships and delivering outstanding results. We put people first, whether that's our clients, our employees, or our community. It's why we listen more and work harder to understand the unique needs of our clients.

And it's why we prioritize the career development of every individual on our team. People are why we do this, and why we love what we do. We are at our best when we work together. That means bringing together a diverse team of talented, passionate, multidisciplinary experts to work closely alongside clients to create comprehensive solutions to complex problems.

We believe that by working together, no problem is insurmountable.

Job Description

This position plays a key role in supporting BLE's Upstate Branch (Construction Materials Testing, Geotechnical, and Spartanburg Office) by proactively managing accounts receivable activities and assisting with the billing process. The primary responsibility is to help prevent and resolve delinquent invoices through direct communication with clients and internal team members. Additional administrative support duties will be provided as needed to ensure efficient department operations.

Key Responsibilities

• Responsible for the day-to-day billing process of all accounts within the assigned portfolio.
• Communicate with Project Management regarding contracts, change orders, and other contract modifications pertinent to project billing.
• Investigate and Resolve issues with customer invoices not matching customer POs in collaboration with project managers.
• Manage varying stages of delinquent accounts through timely inbound and outbound phone calls and emails.
• Review the Accounts Receivable report weekly and participate in status meetings with the department manager.
• Maintain accurate records of delinquent invoices, client communications, and collection efforts.
• Notify the Department Manager and Project Managers of ongoing collection issues or concerns.
• Assist in the distribution of monthly invoices to clients.
• Follow up with clients via phone or email to confirm receipt of invoices after 30 days.
• Provide general administrative support to the department, including cross-training with the Department Administrator to cover routine office duties as needed.

Minimum Qualifications

• Clear, professional communication skills-both verbal and written.
• High school diploma or General Education (GED) required, trade or technical education in business accounting preferred
• Previous experience in collections, accounts receivable, or administrative office work preferred.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Must successfully pass a pre-employment background check and drug screening.
• Ability to remain seated for extended periods.

Why Join Us?

• Industry-leading reputation with a diverse and growing project portfolio.
• Collaborative, supportive work environment where your leadership makes a visible impact.
• Opportunities for professional growth and advancement within a dynamic, expanding organization.

Benefits

• Strong Medical/Vision/Dental plans
• 401(K) with partial company matching. $/$ up to 3% $0.50/$ up to 5%
• Life Insurance
• Short/long term disability
• Paid vacation
• Paid sick leave. 3 days per year
• Eight (8) paid holidays.