Commercial Insurance Account Manager

We are growing an entrepreneurial insurance agency focused on commercial property and casualty (P&C) insurance, working with business owners across multiple industries.  We are building a high-quality book of business and are looking for a motivated professional who can manager commercial accounts while helping generate new business.  The Commercial Lines Account Manager is a hybrid role ideal for someone who understands commercial insurance operations and is comfortable engaging clients and prospects.

Position Overview:

The Commercial Lines Account Manager will be responsible for managing day-to-day commercial account servicing (ACRODs, submissions, quoting, certificates) while also assisting with and generating new business opportunities through referrals, inbound leads, and light outbound efforts.  This is not a call-center role and not a pure hunter role; rather a balanced position with strong growth potential.

Why Join Us:

• Build a book, not just process paperwork
• Entrepreneurial environment with room to grow
• Direct exposure to ownership and decision-makers
• Long-term opportunity for increased responsibility and compensation

Compensation & Benefits:

• Base salary:  Competitive, based on experience
• Commission on new business
• Renewal commissions on managed accounts
• Performance bonuses
• Growth opportunity within the agency
• Flexible work environment (remote or in-office Indianapolis or Boca Raton)
• Paid Vacation
• Flex Days
• 401k with Employer Contribution
• Voluntary benefits including:
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Long-term/Short-term Disability
  • Accident Insurance
  • Critical Insurance

Key Responsibilities:

• Complete and manage ACORD applications (125, 126, 130, 140 etc).
• Prepare and submit new business and renewal submissions to carriers and MGAs
• Request, review, and negotiate quotes
• Issue Certificate of Insurance (COIs) and endorsements
• Manage renewals and remarket accounts as needed
• Maintain accurate client records in agency management system.
• Communicate with underwriters, carriers, and wholesalers
• Ensure compliance, accuracy, and timeliness of all documentation
• New business development:
  • Work inbound leads and referrals
  • Assist in developing new commercial P&C accounts
  • Follow up on quotes and close business
  • Cross-sell additional coverages where appropriate
  • Support agency growth initiatives

Required Qualifications:

• Active Property  & Casualty insurance license
• Prior experience in commercial lines of insurance
• Hands-on experience completing ACORD forms
• Strong understanding of commercial coverages
• Organized, detail-oriented, and deadline driven
• Professional phone and email presence.
• Preferred qualifications:
  • Experience with agency management systems (Applied, HawkSoft, EZLynx, Etc.)
  • Experience working with MGAs and wholesales
  • Prior exposure to small-to-mid market commercial accounts
  • Ability to balance service work with light sales activity

Physical Requirements:

The Commercial Lines Account Manager must be an excellent communicator both written and verbally.  The position requires using a computer which includes typing for long periods of time, looking at a screen for long periods of time, sitting for extended periods of time and often all day.

MHG Hotels seeks to attract and retain a highly performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.  MHG Hotels is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 202.  Please leave a message and a member of our Human Resources team will return your call within three business days.  Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email.  Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.