Customer Service Administrator Assistant
Jagoe Homes
On-site
Owensboro, Kentucky, United States
$45,000 - $50,960 USD yearly
Customer Service Administrator Assistant
Jagoe Homes seeks a Customer Service Administrator Assistant to support our customer service team. The ideal candidate will have excellent communication skills, be detail-oriented, and possess strong problem-solving abilities. They must work well with others and identify and resolve issues promptly. This role requires high commitment, discretion, emotional fortitude, empathy, and adaptability.
Pay:
- $45,000.00 - $50,960.00
Benefits:
- 401(k)
- Health, dental, vision, disability, and life insurance
- Health savings account
- Employee discount
- Paid vacation, personal time off, and holidays
- Training and support
Responsibilities:
- Provide support to the customer service team
- Process work orders and send them to our trade partners
- Identify and resolve problems promptly
- Respond to homeowner emails and calls
- Update contacts when processing orientation sheets
- Scan documents to job files
Requirements:
- Proficiency: Adobe, Google sheets, Google docs, Excel
- Time management
- Problem-solving
- Team player
- Excellent communication skills
- Commitment
- Discretion
- Emotional fortitude
- Empathy
- Emotional adaptability
At Jagoe Homes, we value diversity and strive to create a welcoming and inclusive environment. We are an equal-opportunity employer and welcome applications from all qualified candidates.