Damage Field Investigator

Description

Damage Field Investigator

Job Summary

Project Resources Group (PRG) is seeking a knowledgeable and driven professional to join our team as a Cable & Telecom Damage Field Investigator in the Logan, UT/Pocatello, ID area. This role is ideal for someone who is self-motivated, well-organized, and eager to work independently in a hands-on, investigative capacity.

Key Responsibilities 

• On-site investigation of underground and aerial cable plant damages.
• Learning, understanding, and utilizing State Dig Laws and Statutes, excavator requirements, and NESC standards.
• Develop a professional working relationship with the client, contractors, technicians, management team, and other personnel.
• Develop a solid working relationship with the client’s locate company and exchange investigation information.
• Conduct interviews on damaged sites with contractors, technicians, witnesses, police, homeowners, etc.
• Professionally photograph and process the damaged scene to portray and determine liability accurately.
• Work with the client and contractors to obtain and write up job repair costs from the damage.
• Compile all investigation material and email it to the local handling office.
• Assist the Claims Recovery team post-investigation.
• Develop and maintain monthly market reporting and lead meetings with clients to review.
• Maintain a working knowledge of the entire PRG claims process.

Required Qualifications 

• Must possess a valid and current driver’s license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage.
• Must be willing and able to utilize a personal vehicle for work-related travel as required.
• Must possess strong written and verbal communication skills.

Preferred Qualifications 

• Proficient in Microsoft Word and comfortable using public or shared computer systems
• Strong analytical and logical reasoning skills
• Familiarity with the cable industry and/or utility locating industry
• Previous experience in the telephone industry, including equipment and job costing is highly desirable
• Background in business operations with a strong attention to detail
• Proven ability to multitask and effectively manage time in a dynamic environment
• Claims background is also a plus.

Compensation and Benefits

• Annual salary ranging from $50,000 to $54,000 a year.
• National mileage reimbursement for vehicle use.
• Health benefits include medical, dental & vision for you and your dependents on the first of the month following your start date.
• Company-paid Short-term Disability benefits after one year of service.
• 401(k) Plan on the first of the month following your start date with a safe-harbor match after one year of service.
• Supplemental Life Insurance is offered to you and your dependents.
• ClassPass shared cost membership is offered to each employee.
• Paid time off, holiday pay, and a floating holiday so you can enjoy time with your friends and family.

About PRG
Since 2001, Project Resources Group (PRG) has been at the forefront of the construction management and outside plant damage investigation and recovery services within the telecommunications and utility industries. As a rapidly growing leader in our field, we proudly support a talented team of approximately 750 employees across 20+ offices nationwide.

Equal Employment Statement

Project Resources Group is an equal-opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Reasonable accommodation may enable individuals with disabilities to perform essential functions.

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