Director Of Operations
Miranda Construction
Full-time
On-site
Louisville, Kentucky, United States
In the role of Director or Operations, the Director will oversee a team of project managers and direct the field team, including General Superintendent/s, superintendents and foremen, to ensure high standards for quality, safety, and client satisfaction. Project sizes vary from $10k-$40m+. The Director will collaborate closely with all departments, such as estimating, design, accounting and sales to align resources and optimize project outcomes.
Key Responsibilities
• Team Leadership: Lead, mentor, and manage a team of project managers and the field team, including superintendents and foremen, to deliver projects on time, within budget, and to their internal and clients’ standards.
• Leadership: The Director will develop professional and respectful leaders and managers who will deploy our project management system that establishes a leadership position in the market and facilitates “Excellence” in everything we do.
• Talent Development: The Director will intentionally lead and develop others to lead the development of our greatest asset: our people. They will ensure this development through a regular and consistent coaching and feedback system that will provide regular and direct feedback on performance and goal progress. The Director will be responsible for the development training of the department and continued growth of the department and the employees.
• High Performance Teams: The Director will hire and facilitate the development of individuals who possess the required leadership and competence to produce a high-performing outcome for the company. All teams will be established and staffed in a manner that will produce an “A-team” result following “THE MIRANDA WAY”. Our teams will encourage and produce a positive and engaging work environment where all members can achieve their professional goals. The company will endorse and ensure all team members understand how each contributes to the success of each other, the project, the customer and company.
• Customer Service: The Director will establish a cohesive, connected and collaborative relationship with the clientele. They will serve the client in a manner that promotes a trusting relationship where we anticipate their needs and follow through with our commitments on time and budget. We will look for and promote transparency around improving the client’s bottom line.
• Project Oversight: Manage all aspects of multiple construction projects, coordinating project phases from initiation to close-out and ensuring alignment with project goals, timelines, and budgets.
• Cross-Departmental Collaboration: Partner with estimating, design, accounting and sales to align resources, manage costs, and streamline processes for optimal project execution.
• Contribute to expanding the business's network of preferred trade-contractors and validating their competencies and qualifications.
• Financial and Budget Management: Accountable to ensure the financial performance of projects, manage projects to their budgets, and track project expenses, including subcontractor and vendor expenses.
• Fiscal Responsibility: The Director will establish and lead our project management program to produce a predictable fiscal outcome for the company. This will be accomplished by employing fundamental budgeting, planning, monitoring and forecasting processes that
ensure the leadership and company understand the financial status of each project. Our project management program will ensure the health of our company by establishing positive cash flow and collecting our receivables on time.
• Scheduling and Resource Management: Develop and monitor project schedules, coordinate resource allocation, and ensure timely procurement of materials.
• On time Execution: The Director will establish our project management program to ensure our schedules are used as a tool to proactively manage the on-time execution of the projects.
• Contract Administration Support: Collaborate with the contract administration team by providing insights and consultation during estimating, negotiations and change order processes.
• Safety and Compliance: Lead the company’s safety standards and execution by enforcing internal safety programs and procedures + OSHA standards on job sites; proactively identify and promptly address potential risks on job sites.
• Quality Assurance: Conduct regular site visits to assess project progress, safety, and quality standards; ensure compliance with specifications and quality benchmarks.
• Develop and build an internship program that will provide construction management students an opportunity to have a hands-on experience in the construction industry.
Qualifications
• Education & Experience: Bachelor’s degree in Construction Management or a related field, with 10+ years of experience in commercial construction project management, including field and leadership experience.
Key Responsibilities
• Team Leadership: Lead, mentor, and manage a team of project managers and the field team, including superintendents and foremen, to deliver projects on time, within budget, and to their internal and clients’ standards.
• Leadership: The Director will develop professional and respectful leaders and managers who will deploy our project management system that establishes a leadership position in the market and facilitates “Excellence” in everything we do.
• Talent Development: The Director will intentionally lead and develop others to lead the development of our greatest asset: our people. They will ensure this development through a regular and consistent coaching and feedback system that will provide regular and direct feedback on performance and goal progress. The Director will be responsible for the development training of the department and continued growth of the department and the employees.
• High Performance Teams: The Director will hire and facilitate the development of individuals who possess the required leadership and competence to produce a high-performing outcome for the company. All teams will be established and staffed in a manner that will produce an “A-team” result following “THE MIRANDA WAY”. Our teams will encourage and produce a positive and engaging work environment where all members can achieve their professional goals. The company will endorse and ensure all team members understand how each contributes to the success of each other, the project, the customer and company.
• Customer Service: The Director will establish a cohesive, connected and collaborative relationship with the clientele. They will serve the client in a manner that promotes a trusting relationship where we anticipate their needs and follow through with our commitments on time and budget. We will look for and promote transparency around improving the client’s bottom line.
• Project Oversight: Manage all aspects of multiple construction projects, coordinating project phases from initiation to close-out and ensuring alignment with project goals, timelines, and budgets.
• Cross-Departmental Collaboration: Partner with estimating, design, accounting and sales to align resources, manage costs, and streamline processes for optimal project execution.
• Contribute to expanding the business's network of preferred trade-contractors and validating their competencies and qualifications.
• Financial and Budget Management: Accountable to ensure the financial performance of projects, manage projects to their budgets, and track project expenses, including subcontractor and vendor expenses.
• Fiscal Responsibility: The Director will establish and lead our project management program to produce a predictable fiscal outcome for the company. This will be accomplished by employing fundamental budgeting, planning, monitoring and forecasting processes that
ensure the leadership and company understand the financial status of each project. Our project management program will ensure the health of our company by establishing positive cash flow and collecting our receivables on time.
• Scheduling and Resource Management: Develop and monitor project schedules, coordinate resource allocation, and ensure timely procurement of materials.
• On time Execution: The Director will establish our project management program to ensure our schedules are used as a tool to proactively manage the on-time execution of the projects.
• Contract Administration Support: Collaborate with the contract administration team by providing insights and consultation during estimating, negotiations and change order processes.
• Safety and Compliance: Lead the company’s safety standards and execution by enforcing internal safety programs and procedures + OSHA standards on job sites; proactively identify and promptly address potential risks on job sites.
• Quality Assurance: Conduct regular site visits to assess project progress, safety, and quality standards; ensure compliance with specifications and quality benchmarks.
• Develop and build an internship program that will provide construction management students an opportunity to have a hands-on experience in the construction industry.
Qualifications
• Education & Experience: Bachelor’s degree in Construction Management or a related field, with 10+ years of experience in commercial construction project management, including field and leadership experience.