Equipment Rental Coordinator

At Bottom Line Equipment we are continually focusing on exceeding the rental, sales and service needs of our customers. Our mission is to rent Heavy Equipment and Specialty Attachments to build better communities by raising the standards of quality and safety for all.

Our growth is the result of outstanding partnerships with our employees, customers and vendors. Our purpose since Bottom Line’s inception has been fueled by a Make It Happen attitude and partnering with our customers to satisfy their specific needs. We are continually focusing on exceeding the rental, sales and service needs of our customers — which include industrial, heavy civil-infrastructure, energy, commercial and demolition contractors.

Bottom Line Equipment has a dynamic, cultivating work environment that provides career growth and training opportunities, while fostering a challenging and learning environment.  We are seeking top candidates who are interested in advancing their career. We hold true to our core values to: Make it Happen, Do the Right Thing, Work Hard, Smart and Safe, We Care, Be the Best, and Own It.

Shift: Mon-Fri, on call as needed
Company Benefits:
• Top Tier Pay
• Short Term Incentives
• Company Profit Sharing
• 401K with company match
• Tool and work boot allowance, prescription eye protection allowance
• Continued education paid training
• Medical, Dental, Vision
• Company paid life insurance,
• Company paid Short and Long Term Disability

Essential Duties & Responsibilities

• Assist Territory Account Representatives in securing successful equipment rentals by coordinating basic functions of the Rental Department at assigned location.
• Monitor Rental Department engagement with customers and BLE personnel regarding availability of equipment and rental rates.
• Monitor utilization of the rental fleet to ensure each unit is achieving its budgeted targets for revenue and profitability.
• Qualify, maintain, and update customer account and asset information utilizing CRM system
• Responsible for maintaining a high level of customer service, while promoting a positive team-oriented environment.
• Manages site Inside Sales Representatives, Rental Inspectors and Truck Drivers
• Oversee trucking for all equipment deliveries, pickups, and transfers.
• Review and approves rental reservations and contracts for accuracy and completeness.
• Manage existing rental contracts to ensure a high level of customer service on equipment.
• Review all rental invoices, including recurring cycle billings.
• Manage efficiency of haul trucks to maximize company truck utilization and minimize outside haulers. 
• Coordinate resolution for customer invoice issues, including sales tax issues.
• Review all customer credits.
• Monitor overdue contracts and communicates status to executive management.
• Coordinate with Sales Department to increase rental revenue.
• Responsible for properly receiving, documenting, and generating “Off Rents” in Wynne rental system.
• Work with Service Department to ensure equipment damages by customers are identified and billed accordingly
• Manage all internal and external BLE equipment audits.
• Adhere to all company policies, procedures, rules and regulations in written or verbal form.
• Comply with government safety and regulation requirements.
• Comply with BLE safety and regulation requirements.
• Attend department, store and safety meetings.
• Embrace BLE core values: Make It Happen, Do the Right Thing, Work Hard, Smart and Safe, We Care, Be the Best and Own It
• Perform other duties as requested.

Education, Skills and Requirements:

• Bachelor’s degree preferred but not required.
• 3 + years previous equipment rental experience preferred.
• Proficient in Wynne System and Microsoft Office including: Word and Excel
• Knowledge of frequently used Sales and Customer Relations Concepts, Practices and Procedures
• Strong organizational skills with a strong ability to prioritize and multi-task
• Ability to adhere to and meet deadlines
• Excellent organizational, written and verbal communication skills
• Excellent customer service skills