Implementation Consultant
Kahua
On-site
Alpharetta, Georgia, United States
Position: Implementation Consultant
Department: Professional Services
Location: Alpharetta, Georgia or remote
Reports To: Director of Client Implementations
Job Scope and Accountabilities:
The Implementation Consultant is responsible for assessing, designing, and delivering learning solutions. This position is proficient in adult learning, instructional design, and learning technologies. This role is primarily focused on facilitator led training in addition to instructional design and delivery of training guides, webinars, screen demos, and video learning. In addition, the Implementation Consultant will assist with other software implementation activities including gathering customer requirements, assisting with developing design documentation, system configuration, testing and other project management activities.
The position is expected to collaborate with peers, partners and stakeholders, and to use independent judgment, problem solving, and analytical skills in identifying and assessing learning needs, and designing and delivering educational programs at the organizational level utilizing performance consulting skills and best practices in learning & development.
Key Responsibilities:
• Knowledge and experience with learning solutions
• Consulting and relationship building skills
• Strong experience in instructional design and needs assessment
• Knowledge in principles of adult learning
• Ability to independently research issues and make effective recommendations using critical thinking skills
• Effective project management skills with superior ability to handle multiple tasks simultaneously while managing deadlines
• Effective analytical ability and sound judgment to assess complex needs and troubleshoot performance or process issues
• Strong and effective communicator, both verbally and in writing
• Strong orientation to customer service and demonstrated customer service skills
• Ability to work with diverse populations
• Track record demonstrating ability to function independently and as a team member, and consistently deliver quality outcomes
• Ability to maintain confidentiality of all information encountered
Experience Required:
• 2-5 years of organizational training or education experience. Relevant experience in the consulting, construction or real estate industry may be considered in lieu of training experience
• Experience independently managing multiple concurrent projects and working with subject matter experts and stakeholders
Education/Professional Qualifications:
• Bachelor’s degree in business, engineering, IT, or architecture. Extensive relevant experience may be considered in lieu of one of the bachelor’s degrees listed
• Master’s degree preferred
Interpersonal Skills:
• Honesty and integrity in all job responsibilities
• Results-oriented approach with a “can do” attitude and a passion for the details
• Excellent writing and verbal skills
• Superior work ethic and commitment to customer satisfaction – both internal and external
Department: Professional Services
Location: Alpharetta, Georgia or remote
Reports To: Director of Client Implementations
Job Scope and Accountabilities:
The Implementation Consultant is responsible for assessing, designing, and delivering learning solutions. This position is proficient in adult learning, instructional design, and learning technologies. This role is primarily focused on facilitator led training in addition to instructional design and delivery of training guides, webinars, screen demos, and video learning. In addition, the Implementation Consultant will assist with other software implementation activities including gathering customer requirements, assisting with developing design documentation, system configuration, testing and other project management activities.
The position is expected to collaborate with peers, partners and stakeholders, and to use independent judgment, problem solving, and analytical skills in identifying and assessing learning needs, and designing and delivering educational programs at the organizational level utilizing performance consulting skills and best practices in learning & development.
Key Responsibilities:
• Knowledge and experience with learning solutions
• Consulting and relationship building skills
• Strong experience in instructional design and needs assessment
• Knowledge in principles of adult learning
• Ability to independently research issues and make effective recommendations using critical thinking skills
• Effective project management skills with superior ability to handle multiple tasks simultaneously while managing deadlines
• Effective analytical ability and sound judgment to assess complex needs and troubleshoot performance or process issues
• Strong and effective communicator, both verbally and in writing
• Strong orientation to customer service and demonstrated customer service skills
• Ability to work with diverse populations
• Track record demonstrating ability to function independently and as a team member, and consistently deliver quality outcomes
• Ability to maintain confidentiality of all information encountered
Experience Required:
• 2-5 years of organizational training or education experience. Relevant experience in the consulting, construction or real estate industry may be considered in lieu of training experience
• Experience independently managing multiple concurrent projects and working with subject matter experts and stakeholders
Education/Professional Qualifications:
• Bachelor’s degree in business, engineering, IT, or architecture. Extensive relevant experience may be considered in lieu of one of the bachelor’s degrees listed
• Master’s degree preferred
Interpersonal Skills:
• Honesty and integrity in all job responsibilities
• Results-oriented approach with a “can do” attitude and a passion for the details
• Excellent writing and verbal skills
• Superior work ethic and commitment to customer satisfaction – both internal and external
Exhibits alignment with Kahua’s Core Values of Teamwork, Customer Focus, Continuous Improvement, Performance and Work-Life Balance
At Kahua, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at careers@kahua.com.