Learning and Development Specialist

Essential Functions: 
Program Coordination 

1. Coordinate assigned programs end-to-end, including scheduling, logistics, participant communication, and post-program follow-up 

1. Maintain accurate program records, rosters, and completion data in the LMS 

1. Monitor program effectiveness through participant feedback and completion data; surface recommendations for improvement 

1. Partner with subject matter experts, operations leaders, and cross-functional stakeholders to support program delivery 

Facilitation & Delivery 

1. Facilitate assigned training sessions in-person and/or virtually, adapting approach to the audience and content type 

1. Support onboarding and orientation programming as assigned 

1. Represent L&D professionally in all facilitation and participant-facing interactions 

LMS & Learning Operations 

1. Assign, track, and report on learning activity for assigned programs using the LMS 

1. Maintain data integrity for assigned program records within the LMS 

1. Collaborate with the LMS Administrator to troubleshoot learner access issues and ensure accurate reporting 

Collaboration & Continuous Improvement 

1. Contribute to L&D team planning, reporting, and operational process improvement 

1. Partner with Instructional Designers to support content updates and program refreshes 

1. Represent L&D in cross-functional meetings related to assigned program areas 

Required Qualifications – Education: 
Bachelor’s Degree 

Required Qualifications – Experience: 

1. 4+ years of experience in learning & development, workforce training, HR operations, or a related field 

1. Demonstrated experience coordinating and supporting training programs across multiple stakeholders 

1. Experience facilitating training sessions in-person and/or virtually 

1. Proficiency with LMS platforms and Microsoft Office Suite 

Certifications / Licenses (If Applicable): 
None required 

Knowledge, Skills, and Competencies: 

1. Strong organizational and time-management skills; ability to manage multiple programs and priorities simultaneously 

1. Strong communication and interpersonal skills; ability to build trust across departments and levels 

1. Facilitation skills; ability to engage diverse learner groups in a variety of formats 

1. Ability to use data and feedback to evaluate and improve training program effectiveness 

1. Detail-oriented with a commitment to accuracy in data, records, and reporting 

1. Collaborative and service-oriented approach; committed to enabling team and learner success 

Physical Requirements: 
☐ Ability to work in office and job site environments 

Work Environment: 
☐ Office and construction job site 

Disclaimer: 
This job description outlines the general nature and level of work performed by employees assigned to this position. It is not intended to be a comprehensive list of all duties, responsibilities, or qualifications. Management reserves the right to modify duties as necessary.