Mgr, Inside Sales Account (11148)
LP Building SolutionsLouisiana-Pacific Corporation (LP Building Solutions) is a leading provider of high-performance building solutions that meet the demands of builders, remodelers, and homeowners worldwide. We manufacture engineered wood building products that include an extensive offering of innovative and dependable building materials and accessories. LP’s values-driven culture creates an environment where talented and hardworking people thrive in an ethical, inclusive, challenging, and rewarding place to work. Since our founding in 1972, we’ve developed careers and provided advancement opportunities in the building products industry. Headquartered in Nashville, Tennessee, LP operates more than 20 facilities across North and South America. For more information, visit LPCorp.com.
Job Purpose
This position conducts inside sales activities to support business strategies, HRF, and RF within established policies and procedures.
We’d love to meet you if...
… you’re energized by big challenges and creating a plan to meet the challenge
… you enjoy working with others to deliver great work
… you’re innovative and looking for a values-driven, positive culture and environment
In this position you will have the opportunity to:
- Manage assigned accounts, including daily sales negotiations (quoting, negotiating, problem resolution).
- Initiate and monitor new programs in account development process
- Execute the business strategy within order fulfillment process and best practices.
- Analyze and understand regional market dynamics to support overall business strategy.
- Develop and participate in strategic alignment within the OSB office and field sales team (GSM, BDM, TSM).
- Provide weekly input to Production Inventory Manager that achieves desired production, order file, and delivery schedules
- Cultivate and maintain relationships with external and internal customers within the assigned account base.
- Implement and execute daily pricing strategy, order-file management, and VMI management.
- Facilitate efforts with Sales Coordinators to ensure superior customer service and customer relations are achieved
- Strong understanding of order fulfillment process and policy
- Ability to interact and provide input at all levels during strategic business planning.
- Represent LP during customers’ trade shows, events, and outings (Trade-Shows, Meetings, Events, Booth Set-Up).
- Contribute to performance improvements in areas such as sales, logistics & customer service; and monitor industry developments
- Engage the customer, in unison with Warranty Customer Service, to resolve claims/complaints.
- Participate in coordinating improvement efforts with internal customers
- Perform all duties in accordance with safety rules and corporate policy and regulations
- Perform other duties as necessary
What do I need to be successful?
- 2-3 years of related experience.
- Knowledge of manufacturing/operation/logistics capabilities
- Strong knowledge of market trends, market drivers, and supply chain
- Ability to analyze multi-regional market dynamics in relationship to business strategy
- Ability to employ negotiating strategies and gather market intelligence
- Thorough knowledge of product performance, applications, and warranties
- Well developed communicating and negotiating skills with internal/external customers
Bonus Points If You…
- Ability to balance business objectives and customer’s needs.
- Proficient computer, written and oral communications skills. (ERP/SAP)
- Proficient internal and external conflict resolution skills.
- Experience providing excellent customer service
Education
- Bachelor’s degree in Business or related field.
Work Environment
- Hybrid work environment - office and remote setting
LP offers competitive salaries and comprehensive benefits and programs including health and welfare benefits, 401(k) program, career mobility, tuition reimbursement, volunteer opportunities, profit sharing and more.