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The Project Manager is the central role in delivering the highest quality service to our customers. The Project Manager communicates and collaborates with internal team members, including Accounting, Media, and Operations teams, as well as external stakeholders. The Project Manager establishes significant trust and support internally and sometimes externally with the client to ensure the project is delivered on-time and on-budget.
Key Performance Indicators (KPI) are as follows: ensure that all assigned projects meet their deliverables 95% of the time; ensures that all assigned projects are on budget 95% of the time; ensures exemplary customer service 100% of the time.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
Manage Billable Client Projects to Achieve Budget, Timeline, and Resource Parameters
Lead teams through project execution from intake to approval
Coordinate contractors and vendors supplementing internal resources for assigned projects
Ensure resource (internal and external) proper time tracking for all projects for accurate profit management
Define the “how” and “when” and communicate throughout the internal team
Manage multiple complex projects with multiple stakeholders and clients in a fast-paced environment simultaneously
Be a strong presenter of process, project health (budget, resources, and timelines), and project plans to internal teams and clients
Manage and coordinate work assignments, ensuring work is appropriately assigned and completed within expected time frames with a focus on quality
Responsible for developing and maintaining a strong two-way communication channel between our project teams, stakeholders, and leadership. This includes internal and external/client communication and collaboration
Serve as the primary contact for a project team and may serve as the subject matter expert for the cross functional projects
Report project status and ensure leadership is aware of project direction, challenges and required decisions or guidance
Communicate effectively with internal creative, data, media, development, and strategy resources and can consistently learn and evolve in a digital environment
Ensure personal development of team members: motivate, grow, coach, and mentor. Providing leadership by example
Leverage and lead tools and technology to provide project visibility and manage tasks and statues across each project
Build relationships across the company and evangelize the Project Management discipline
Have the strong desire to learn and continue to grow your experience as a Project Manager
Be a process driver to ensure company operations and processes are followed, encouraging consistency and efficiency in our work (including but not limited to project management tool, financial tracking tool, project tracking, server/archive structure, etc.)
Support New Business Initiatives Through Estimates and Project Planning
Develop a project plan for completion of RFP responses and proposals for new business to ensure completion is on time and in line with requirements
Lead internal team on proposal execution in accordance with the project plan
Internal Operational Improvements
Ensure personal development of team members: motivate, grow, coach, and mentor. Providing leadership by example
Leverage and lead tools and technology to provide project visibility and manage tasks and statues across each project
Have the strong desire to learn and continue to grow your experience as a Project Manager
Be a process driver to ensure company operations and processes are followed, encouraging consistency and efficiency in our work (including but not limited to project management tool, financial tracking tool, project tracking, server/archive structure, etc.)
POSITION QUALIFICATIONS
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions
Accuracy - Ability to perform work accurately and thoroughly
Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience
Detail Oriented - Ability to pay attention to the minute details of a project or task
Organized - Possessing the trait of being organized or following a systematic method of performing a task
Reliability - The trait of being dependable and trustworthy
Responsible - Ability to be held accountable or answerable for one’s conduct
Safety Awareness - Ability to identify and correct conditions that affect employee safety
Initiative - Ability to make decisions or take actions to solve a problem or reach a goal
Working Under Pressure - Ability to complete assigned tasks under stressful situations
Analytical Skills - Ability to use thinking and reasoning to solve a problem
Judgment - The ability to formulate a sound decision using the available information
SKILLS & ABILITIES
Education:
Bachelor’s Degree or equivalent combination of HS Diploma and work experience
Experience:
Experience in a Project Management role
Strong knowledge of project management principles and methodologies, or immediate desire to learn these methodologies
Proficient in Microsoft Office products (Word, Excel, Project, PowerPoint)
Experience using AutoCAD
Experience in capacity planning/financial tracking tools
Strong critical thinking, problem solving and analytical skills
Strong verbal and written communication skills
Ability to interact professionally with all levels of the organization
Must be detail-oriented and have proven ability to manage multiple projects simultaneously
Demonstrated initiative and follow-through and a great record of delivering successful projects
Strong customer service skills
Ability to lead projects with teams and stakeholders
Computer Skills: General Computer Skills- Microsoft Office, AutoCAD
PHYSICAL DEMANDS
Physical Demands
Lift/Carry
Stand
F (Frequently)
Walk
F (Frequently)
Sit
O (Occasionally)
Handling / Fingering
O (Occasionally)
Reach Outward
O (Occasionally)
Reach Above Shoulder
O (Occasionally)
Climb
O (Occasionally)
Crawl
O (Occasionally)
Squat or Kneel
O (Occasionally)
Bend
O (Occasionally)
10 lbs or less
F (Frequently)
11-20 lbs
O (Occasionally)
21-50 lbs
O (Occasionally)
51-100 lbs
N (Not Applicable)
Over 100 lbs
N (Not Applicable)
Push/Pull
12 lbs or less
O (Occasionally)
13-25 lbs
O (Occasionally)
26-40 lbs
O (Occasionally)
41-100 lbs
O (Occasionally)
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements
Vision (Near, Distance, Peripheral, Depth Perception)
Sense of Sound (hear alarms and radios)
Sense of Touch
Ability to wear Personal Protective Equipment (PPE) (safety glasses, hard hats, steel toed shoes, shields, jackets, sleeves, hoods)
WORK ENVIRONMENT
Indoor and outdoor Environments (Air Conditioned, Excessive Heat, Excessive Cold)
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