Quality Analyst

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

The Quality Analyst drives “insights to action” within the Quality Management program. The role must have the ability analyze insights supplied by the Lean Six Sigma Black Belts and multiple other sources to understand the operational and financial impact of in-process defects. The role is responsible for working with the quality and operations teams on identifying and driving improvements and proactive remediation when quality standards are not met. The role serves as a subject matter expert on Quality and is the “go-to” person for questions about all quality related data, trending, and reporting.  They will provide solutions, measures and best in industry specifications.

Responsibilities:

• Promote quality achievement and performance improvement throughout the organization.

• Work with business unit stakeholders and leaders to implement quality monitoring and testing plans and ongoing improvement cycle processes.

• Develop and manage quality specific metrics for performance and improvement on several teams.

• Build strong partnerships with colleagues across the organization and functions as an internal consultant to help identify gaps between actual and desired processes, as well as creating action plans to achieve success.

• Take analytical insights and drive change to solidify underperforming processes with improvement and technology.

• Partner with quality resources to understand data trends.

• Continuously evaluate critical failure points within a process to de-risk people, process & technology related risks.

• Act as a champion and influence better quality practices and accountability.

• Analyze data findings and trends making recommendations to teams on areas for improvement including sharing best practices.

• Track changes to assess the impact of the change by monitoring results. Seek out additional new best practices for continuous improvement.

• Utilize reporting (metrics, business drivers, benchmarking, etc.) to find additional improvements for the business. Compare processes among multiple clients and document best practices & deviation to standards to drive process harmonization.

• Show a high level of initiative and problem-solving skills utilizing data.

Job Qualifications:

• Requires a Bachelor's degree in Industrial Engineering, Process Engineering, Systems Engineering or Management or closely related field.

• Six Sigma Yellow Belt or Green Belt (preferred)

• 2-5 years of quality experience, working in an operations/ services environment.

• Knowledge and experience to apply lean concepts and principles across an entire value stream.

• Thorough knowledge of MS Office suite of products - Word, PowerPoint, Access, and Excel.

• Experience working in a vendor-managed environment.

• Observant, detail-oriented, meticulous, flexible, calm and cooperative.

• Results oriented, proactive and proven success with process improvements and data analytics.

• Proven results with leading and completing mid to large size projects especially in process control.

Competencies

• Analytical and problem solving skills

• Experience with statistical software

• Data visualization and reporting skills - ability to translate data into graphs and trends to present to business

• Attention to detail

Annual Pay Range:

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights include:

• Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

• Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

• Health: Multiple medical plan options with mental health and wellness support offerings.

• Retirement: 401(k) with company match and vesting after one year.

• Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

• Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

• Click here to see a comprehensive list of our benefit offerings.

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. ​​​

Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences.  ​

Global Applicant Privacy Policy

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

Connect with us on social media!  Click on the quicklinks below to find out more about our company and associates