Service Coordinator

Join Our Team as a Service Coordinator!

#ZR

❤️ Be the heartbeat of our service and route department and make waves in customer care!

$50,000+ annually, based on experience.

What We Offer

💰 Competitive Pay: Raises and career growth opportunities.
🏥 Health Benefits & Perks: Medical, dental, vision, paid time off, paid holidays, and maternity/paternity leave options, 401k with employer match.
🤝 Supportive Team Culture: You’ll have independence, but you’re never alone—our leadership and team members are always here to help.

About the Role:
Are you someone who thrives on keeping things organized, solving problems on the fly, and making customers smile? Aqua Blue Pools is looking for a Service and Route Coordinator who brings energy, enthusiasm, and a passion for delivering top-notch customer service. In this pivotal role, you'll be the go-to person connecting our clients with our expert technicians—ensuring every pool repair and pool cleaning appointment runs smoothly and efficiently.

What You'll be Doing:

• 🌊 Be the ultimate scheduler: Juggle calendars like a pro while matching customers’ needs with technician availability.

• 📞 Be the friendly voice our clients love: Confirm appointments, answer questions, and provide updates—building trust and lasting relationships with every call and email.

• 🧰 Equip our techs for success: Make sure our technicians head out with everything they need—clear instructions, job details, and all the support they could ask for.

• 💬 Keep communication flowing: Provide timely updates to clients and act as a bridge between the field and the office. If there’s a hiccup, you’re there to smooth it out.

• 📂 Keep things buttoned up: Handle work orders, invoices, and records with precision and flair. Your organizational skills will shine here.

• 💡 Solve problems like a champ: Whether it’s a scheduling mix-up or a customer concern, you’ll tackle issues with professionalism and a positive attitude.

• 🤝 Team up for success: Collaborate across departments to elevate the customer experience and drive continuous improvement.

What We're Looking For:

• 🌟 A background in customer service or administrative roles (bonus if you've worked in home services or dispatch!)

• 🗣 Excellent communication skills and a genuine desire to help others

• 📅 A knack for organization

• 🧠 A quick-thinking, multitasking mindset that thrives in a fast-paced setting

• 💻 Confidence using scheduling software, Microsoft Office, and learning new systems

Why Aqua Blue Pools?

❤️ We’re not just building and servicing pools—we’re creating dream backyards and unforgettable experiences. Join a company where teamwork, customer service, and a little fun in the sun come together to make a real splash.