Customer Outreach Specialist
PTS Advance
On-site
Homestead, Florida, United States
Details:
Job Title: Customer Outreach Specialist/Land Representative
Contract to hire:
Required: Bilingual
Position Overview
The candidate will serve as a representative to communicate the client program to Customers and acquire easements on behalf of the client.
This is a Customer outreach project associated to overhead and underground
powerline construction projects.
Duties/Responsibilities
Act as a positive point of contact to customers
Assist with researching public records to determine property ownership
Research client customer information systems for customer and ownership information
Collect and document receipt of executed documents
Review project requirements and report deficiencies
Adhere to safety standards and procedures (i.e. use of PPE, etc.)
Document landowner communications
Prepare and review easements
Serve as notary in acknowledgment of legal signatures
Communicate effectively to colleagues and customers
Meet weekly goals set with Manager
Optimize use of time by scheduling appointments when possible, research
efficient routes, etc.
Minimum Qualifications
Frequent local travel
The physical ability to walk short distances multiple times a day (i.e. outdoors, from a vehicle to a customer meeting location, sometimes in inclement weather)
Excellent customer service skills
Contract to hire:
Required: Bilingual
Position Overview
The candidate will serve as a representative to communicate the client program to Customers and acquire easements on behalf of the client.
This is a Customer outreach project associated to overhead and underground
powerline construction projects.
Duties/Responsibilities
Act as a positive point of contact to customers
Assist with researching public records to determine property ownership
Research client customer information systems for customer and ownership information
Collect and document receipt of executed documents
Review project requirements and report deficiencies
Adhere to safety standards and procedures (i.e. use of PPE, etc.)
Document landowner communications
Prepare and review easements
Serve as notary in acknowledgment of legal signatures
Communicate effectively to colleagues and customers
Meet weekly goals set with Manager
Optimize use of time by scheduling appointments when possible, research
efficient routes, etc.
Minimum Qualifications
Frequent local travel
The physical ability to walk short distances multiple times a day (i.e. outdoors, from a vehicle to a customer meeting location, sometimes in inclement weather)
Excellent customer service skills
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