The Director of Solution Architecture is responsible for the pre-sales phase for low voltage systems integration projects, preparing plans for the project, quotes, and related legal documents required to enter a formal agreement with the client. This process involves the receipt of plans and requirements for all A/V and IT related elements of new construction or remodel, translation of this data to a statement of work (SOW) and architectural plans, and presentation of the SOW to the client, all while ensuring that the plan meets target margins and the efficient and timely transition of project to the operations team for execution. The successful Director of Solution Architecture will strive to ensure all specifications and client needs are met by communicating with both the sales and operations teams internally as well as with the client.Ā This position can be remote throughout the USA (preferably in the Central Time Zone) as long as a major airport is nearby.
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ESSENTIAL JOB DUTIES:
- Prepare quotes on new construction, remodels, and remediations within established deadlines
- Complete plans accurately to minimize revisions, within established time frame while ensuring appropriate margins are maintained
- Collaborate with operations and procurement teams to meet client needs to ensure the appropriate execution of projects
- Mark up architectural plans for proper placement and technology installation; update plans as needed
- Provide strategic technical guidance to client in order to plan and build solutions
- Acquire appropriate signatures and approvals of plans and documents
- Enter data into software to produce quotes and documents and maintain client database
- Take responsibility for continual process improvement
- Identify opportunities to improve product offering, utilize new technology and products, and assist in innovation of new processes to better serve clients
- Identify cost effective alternatives to increase margin; negotiate with vendors on pricing
- Educate customers on best practices, innovative approaches, and current industry trends and standards for systems integrations
- Present plans and suggested technology upgrades to the client
- Represent Cielo values and the Cielo Brand at all times
KNOWLEDGE, SKILLS, & ABILITIES
- Ability to identify problems and evaluate solutions or alternate approaches
- Strong written & verbal communication and interpersonal skills
- Excellent listening skills
- Ability to handle fast paced environment with changing priorities
- Strong attention to detail
- Professional attitude and demeanor
- Outstanding customer service skills
- Excellent time management
- Understanding of vendor pricing and profit margins
- Advanced computer skills including windows, email, and design software
QUALIFICATIONS:
- High School Diploma or the equivalent
- Two years of experience in the IT field, preferably including audio and visual experience
- Ability to read blueprints, schematics, and technical drawing
- Proficiency in design software
- Advanced networking experience
- Proficiency in Revu, Zoho, and AutoCAD preferred
PHYSICAL REQUIREMENTS:
Must be able to perform the following:
- Lift up to 25 pounds
- Stand or sit for extended periods of time
- View a computer terminal for extended periods of time
- Stoop, kneel, reach, stand, grasp, lift, carry, push, pull, or move objects
- Repetitive finger, wrist, elbow, shoulder or neck movement
- Works in a cubicle or office setting
- Quiet to moderate noise level