We are seeking an AI-forward IT Manager to help modernize our internal technology environment while optimizing our relationship with our managed service provider (MSP). Our company is expanding its digital footprint and beginning to integrate AI tools across multiple departments. Today, core IT operations are handled through a third-party MSP, but we are looking to build internal capability, strategic oversight, and automation leadership over the next 24 months.
This is not a CIO position. We are looking for a hands-on builder who enjoys solving real operational problems using technology, automation, and practical AI applications.
Key Responsibilities
AI Integration & Automation
Lead practical integration of AI tools across the company
Identify and implement workflows where AI can improve efficiency
Assist leadership in developing a company AI roadmap
Build AI systems connected to company knowledge sources (SharePoint, internal documentation, etc.)
Integrate APIs from third-party software platforms into internal automation systems
IT Strategy & Systems Oversight
Serve as the internal owner of technology strategy
Manage and coordinate with the existing Managed Service Provider (MSP)
Improve visibility into IT service levels, response times, and ticket resolution
Identify areas where internal capability should replace outsourced services
Audit current software licenses, SaaS tools, and vendor contracts
Reduce redundant systems and unnecessary spend
Document infrastructure, processes, and internal systems
Internal Capability Development
Build an internal knowledge repository and technical documentation
Reduce reliance on outside support for routine tasks
Evaluate which IT services should remain outsourced vs. internalized
What Success Looks Like (12–24 Months)
AI-enabled workflows that save measurable employee time
Reduced reliance on external IT vendors through smarter internal capability
Lower IT support ticket volume and improved resolution accountability
Improved cybersecurity awareness and AI governance practices
A clear technology operating model before the next MSP contract decision
Minimum Qualifications
3+ years’ experience in IT systems, infrastructure, or IT management
Experience implementing or experimenting with AI productivity tools (ChatGPT, Copilot, automation platforms)
Strong understanding of SaaS platforms, APIs, and workflow automation
Experience working with managed service providers (MSP environments)
Ability to translate technical concepts into practical business improvements
Preferred Qualifications
Experience with Microsoft 365 / SharePoint environments
Automation platforms or scripting
Cybersecurity fundamentals
Vendor and software cost optimization
AI deployment within business operations
A basic understanding of the construction industry or experience working with construction-related software platforms (not required but beneficial)
Why This Role Matters
Our company is entering a period where technology and AI will directly impact operational efficiency. The right person will help move the organization from reactive IT support to proactive digital leverage while maintaining stability through the existing MSP partnership.
Compensation
Compensation will be competitive and commensurate with experience.
Benefits
Our employees enjoy a work culture that promotes integrity, hard work, family, and overall excellence.
Company-paid employee medical and dental premiums, Employee Stock Ownership Plan, 401K with 2% company match, PTO and Paid Holidays
Employees can also take advantage of “above and beyond” offerings like access to free on-site gym, off-site employee training and development, bowling events, happy hour food trucks on the patio, lake party/picnic and other employee appreciation team building events.
Equal Opportunity Employer/Veterans/Disabled
How to Apply
Submit your resume along with a brief summary describing how you have used AI or automation to improve business operations.