Position Overview:
The Service Manager is responsible for overseeing repair and setup work for customer machines and internal equipment. They manage staff performance, customer relations, invoicing, and the financial aspects of the service department. The role involves supervising technicians, managing customer complaints, and ensuring the service department runs smoothly.
Essential Duties and Responsibilities:
Physical Demands and Working Conditions:
Knowledge, Skills, and Abilities:
Education and Experience:
Key Performance Metrics for the Service Department:
Benefits Offered:
Additional Information:
This position offers a dynamic role in managing a service department, with competitive benefits and a strong focus on employee development and customer service.