Service Writer - La Vergne, TN
Pool and Spa DepotService Writer - La Vergne
Pool and Spa Depot is Middle Tennessee's most trusted and fastest growing spa and pool retailer with nine locations, including southern Kentucky and northern Alabama.
Our customer- focused service platform, strong promotional calendar, outstanding inventory selection as a member of the Millennium Buying Group, allow us to bring the finest and most advanced pools, spas, saunas, chemicals and services to our customers. Our local manufacturing resources, professional pool building expertise and 28- year-old family- owned core truly set us apart in all our markets.
We are interviewing qualified candidates for the position of Service Writer located at 165 Stones River Road La Vergne, TN 37086.
Our ideal candidate will have a passion for customer service and experience in service coordination, dispatch, or front office support. The ability to communicate clearly, stay organized, and handle multiple customer needs in a fast-paced environment is essential.
Compensation ranges from $16 - $19/hr plus commission on sales, with opportunity for growth based on performance and contribution. The successful candidate will demonstrate the ability to:
- Assist customers in person and over the phone with service-related inquiries
- Schedule and coordinate service calls, installations, and product deliveries
- Maintain and update customer accounts and service records with accuracy
- Communicate clearly between customers and our technical teams
- Resolve customer concerns with professionalism and urgency
- Contribute to a positive team environment while adapting to changing priorities
In addition to a competitive salary and incentive package, we also offer Health coverage including Life/ Disability, through Mutual of Omaha, optional Dental and Vision coverage, 401(k) w match, Employee Discount, Paid Time Off (PTO), and a full menu of Comprehensive Training. Pool and Spa Depot is a Drug-Free Employer.
We will be accepting applications for this position until this 27th of June, and conducting interviews during and after that time. Please respond on this platform with a resume and cover letter.
Pool and Spa Depot is a Drug-Free Workplace.